Last Updated: January 2026

Privacy Policy

Your Privacy. Our Commitment. Complete Transparency.

Our Privacy Promise

At Leptozen, we believe your privacy is fundamental. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://leptozen-en.us/, make a purchase, or interact with our services. By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

Personal Information
  • Full name and contact details
  • Email address and phone number
  • Shipping and billing addresses
  • Payment information (processed securely)
Transactional Data
  • Order history and preferences
  • Purchase details and receipts
  • Shipping and delivery information
  • Customer service interactions
Technical & Usage Data
  • IP addresses and device information
  • Browser type and version
  • Pages visited and time spent
  • Cookies and tracking technologies
Health & Wellness Data
  • Voluntarily provided wellness goals
  • Product preferences and feedback
  • Customer reviews and testimonials
  • Survey responses (if provided)

Collection Methods: We collect information through website forms, purchase transactions, cookies, analytics tools, customer support interactions, and voluntary submissions.

2. How We Use Your Information

Your information helps us deliver exceptional service and improve your experience. We use collected data for the following purposes:

Service Delivery
  • Process orders and transactions
  • Manage shipping and delivery
  • Provide customer support
  • Send order confirmations
Communication
  • Send service updates and notices
  • Provide product information
  • Respond to inquiries
  • Share educational content
Improvement & Analysis
  • Enhance website functionality
  • Analyze usage patterns
  • Improve products and services
  • Conduct market research
Marketing & Personalization
  • Send promotional offers (with consent)
  • Personalize user experience
  • Show relevant product recommendations
  • Measure campaign effectiveness

3. Information Sharing & Third-Party Disclosure

We value your trust and are transparent about when and why we share information:

We Share Information With:

We Do Not: Sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Technology Purpose Your Control
Essential Cookies Enable core functionality (shopping cart, login) Required for site operation
Analytics Cookies Collect usage data to improve site performance Can be disabled via browser settings
Marketing Cookies Deliver relevant advertisements Opt-out available in cookie preferences
Preference Cookies Remember your settings and preferences Manage through browser or our tools

You can control cookie preferences through your browser settings or our cookie management tool. Note that disabling certain cookies may affect website functionality.

5. Your Privacy Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

Access & Control
  • Access: Request copies of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request erasure of your data
  • Restriction: Limit how we use your data
Preferences & Opt-Out
  • Marketing: Opt-out of promotional emails
  • Cookies: Manage tracking preferences
  • Data Portability: Request data transfer
  • Objection: Object to certain processing

To exercise any of these rights, please contact us at privacy@leptozen.com. We will respond to your request within 30 days, in compliance with applicable laws.

6. Data Security & Protection

We implement comprehensive security measures to protect your information:

🔒
Encryption

SSL/TLS encryption for all data transfers

🛡️
Access Controls

Role-based access and authentication

📋
Regular Audits

Security assessments and compliance checks

While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to protect your information.

7. International Data Transfers

Leptozen operates globally, and your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards, including standard contractual clauses, to ensure your data receives adequate protection.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information promptly.

9. Policy Updates & Modifications

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we will notify you through email (if you have provided your email address) or by posting a prominent notice on our website. The "Last Updated" date at the top of this page indicates when revisions were made.

We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

10. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Leptozen Privacy Team
  • Email: privacy@leptozen.com
  • Response Time: Within 30 days for formal requests
  • Hours: Monday-Friday, 9:00 AM - 5:00 PM EST

For general customer service inquiries, please contact support@leptozen.com.

Policy Acknowledgment

By continuing to use our website and services, you acknowledge that you have read and understood this Privacy Policy. Your continued use after any modifications constitutes acceptance of those changes.